FAQ's

SovTech's FAQs to provide instant answers to your questions.

General Questions

We design, build, deploy and maintain innovative custom software that gives our clients the opportunity to start, run and grow world class businesses.​

JHB Office: +27 10 865 0161

London Office: +44 1256 274643

SovTech's HQ is situated in Johannesburg, South Africa. Please see our Contact-Us page.

SovTech specialises in custom software development. Main deliverable services include mobile and web app development, web design, prototyping, blockchain and IoT. If you think you have something out of our league we'd be eager to find a solution.

Starting and Managing a Project

The first step to becoming a client of SovTech is clicking on the Start-a-Project button.

This is the easiest way to get our team dialled into your needs and provide the fastest solution back to you. We only require the basic details around what you want before our team of product experts makes contact with you.

This system allows our team to provide a timely and accurate service to our clients.

You will have a dedicated project manager who will be your main point of contact during the software development phase. Your dashboard will be pulling live data to show project progress along with daily updated notes from project managers on the status of your project. Enjoy this all on one digital platform.

Once your project has begun you will have a dedicated project manager who you can liaise with. They will keep you up to date regarding your project.

When you have submitted your project, our product experts will take the reins.

The process involves a meeting to establish the finer details of what you would like. This will be setup with you personally shortly after you have submitted your project.

You will then receive a solution overview of how we would go about taking on the project.

Then you will receive a master development agreement (MDA) as to exactly what will go into the project timeline and budgets. Once you have signed the MDA we go to work.

We don't have one set amount of information needed to start a project. You tell us what kind of service you think you'd like and we take it from there.

Your idea can be fully mapped out or it could just be an idea in your head.

Product Labs

"We help smart companies build world-class software products on time, and on budget."

Product Labs builds custom software for companies of different sizes. Product Labs has teams that consist of project managers, designers, product analysts and developers of different capabilities.

Depending on the size of your project your project team will vary. Product Labs works according to a fixed timeline and a fixed budget.

Product Labs works on a fixed timeline basis. Timelines vary per project as each project is different leading to many factors that implicate the duration of projects. On average a project takes between 3 - 6 months.

Billing and Invoices

SovTech works mainly on monthly payment schedules. Each development unit has their unique billing model but all of them work around charging their clients monthly. There are special cases for clients who propose alternative payment options.

With our new digital platform you can select one of three payment methods.

  1. EFT

  2. Debit Order

  3. Bitcoin

There is no definite fixed cost for what SovTech does. As a custom software development company, everything is up for customisation which leads pricing and costs to vary according to clients' wants and needs.

Other Questions?

01. What does SovTech DaaS do?

We provide high-performance Agile Scrum Teams to VC Funded Startups and FSP’s to release world-class software into production faster and continuously.

02. What does Product Advance do?

We host, maintain & optimize existing products and advance your product to perform the way it needs to using data and analytics.

03. How does the SovTech referral system work?

In order to start building an effective and trustworthy partner network, we are rolling out a referral system for customers, potential customers, affiliates and employees of SovTech where anyone can benefit! We will be rolling out a referral program software system which will automatically track referrals through unique links and sign-ups.

04. How can I be a freelance sales agent for SovTech?

Along with our referral program we do have sales agents around the world. We'd love to hear what you could bring to the table and we could work out a deal that suits us both.

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